1bwin Terms & Conditions — The Complete Guide to Bangladesh's Betting Platform

1bwin (hereinafter referred to as "we", "the Platform", or "the Site") is an internationally licensed online betting and gaming platform. These Terms & Conditions apply to all use of 1bwin's services.

By creating an account or using any of 1bwin's services, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you do not agree with any part of these terms, please refrain from using our services.

1bwin reserves the right to modify, update, or revise these Terms & Conditions at any time. Users will be notified via email or platform notification at least 7 days before any changes take effect. Continued use of the service after changes have been made constitutes acceptance of the updated terms.

To create an account on 1bwin, you must meet the eligibility requirements below. We reserve the right to close any account that fails to comply with these requirements.

• Age Restriction: You must be at least 18 years of age at the time of registration. We may request a government-issued ID at any time for age verification purposes.
• One Account Policy: Only one account is permitted per person, device, IP address, or household. If multiple accounts are detected, all accounts and their balances will be permanently forfeited.
• Accurate Information: All information provided during registration must be accurate and truthful. Submitting false information is a breach of these terms and may result in account termination.
• Password Security: Keeping your account password confidential is your responsibility. 1bwin is not liable for any losses resulting from sharing your password with others.
• KYC Verification: For large transactions or suspicious activity, we may request a national ID, passport, or other documents for Know Your Customer (KYC) verification.

The following rules apply to all financial transactions on 1bwin. All transactions are conducted in Bangladeshi Taka (BDT).

• Minimum Deposit: The minimum deposit amount is ৳200. The maximum limit may vary depending on the payment method.
• Accepted Payment Methods: bKash, Nagad, Rocket, and other approved mobile banking services are accepted.
• Third-Party Transactions Prohibited: Depositing from or withdrawing to another person's account is strictly prohibited.
• Withdrawal Process: Withdrawal requests are typically processed within 1–24 hours. Additional verification may be required for larger amounts.
• Bonus Balance: Bonus balance cannot be withdrawn directly. It will be converted to real balance only after the specified wagering requirements have been met.

1bwin does not charge any processing fees on transactions. However, your mobile banking provider may apply their own charges, which are entirely subject to their own policies.

1bwin regularly offers a variety of bonuses and promotions, each governed by its own specific terms. The general bonus policy is outlined below.

• Welcome Bonus: New members can receive a welcome bonus of up to 100% on their first deposit, subject to a 15x wagering requirement.
• Reload Bonus: A weekly reload bonus for regular members is available subject to specific terms and conditions.
• Referral Bonus: Referring a friend entitles both parties to a specific bonus, provided the referred friend completes their first deposit.
• Bonus Expiry: Bonuses not used within 7 days of being credited will be automatically cancelled.
• Stacking Multiple Bonuses: Multiple bonuses cannot be active simultaneously unless stated otherwise in a specific promotion.

All bets on 1bwin are placed and settled under the following general rules.

• Bet Confirmation: A bet is considered placed once a confirmation message appears on screen. We are not responsible for bets that fail to go through due to network issues.
• Odds Changes: In live betting, odds change in real time. The odds displayed at the exact moment your bet is submitted are final.
• Match Cancellation: If any match or event is cancelled, all related bets will be voided and stakes will be refunded.
• Incorrect Odds: 1bwin reserves the right to void any bets placed at odds that are clearly incorrect or abnormal.
• Maximum Payout: The maximum payout per bet is determined by the sport and market. Full details on payout limits can be found on the relevant betting page.
• Technical Error: We reserve the right to correct any bets that have been settled incorrectly due to a system error.

If you lose connection during live betting, check your bet submission status under "Betting History". Our system always maintains accurate records.

The following activities are strictly prohibited on 1bwin. If such behavior is detected, your account may be immediately suspended and legal action may be taken.

• Multiple Accounts: Creating multiple accounts for the same individual.
• Bots & Automation: Using bots, scripts, or any automated software for betting or gaming.
• Match Fixing: Any attempt to fix matches or influence the outcome of an event.
• Money Laundering: Using the platform for the purpose of money laundering.
• System Exploitation: Exploiting any technical vulnerability or bug on the platform to gain an unfair advantage.
• Chargebacks: Filing fraudulent chargeback claims with a payment provider.

1bwin takes the protection of your personal data very seriously. Our full Privacy Policy here will be available.

• Data Collection: We only collect the information necessary to provide our services.
• Data Sharing: Your personal information is never sold to third parties. Limited data may only be shared for payment processing or legal compliance purposes.
• Cookie Policy: We use cookies to enhance your platform experience. By using this site, you consent to our cookie policy.
• Data Deletion: If you request account closure, all personal data will be deleted except where retention is required by legal obligations.

1bwin reserves the right to temporarily suspend or permanently close any account under the following circumstances.

• Violation of terms or engagement in suspicious activity.
• Failure to respond to a Know Your Customer (KYC) verification request.
• Accounts that have been inactive for an extended period (more than 12 months).
• At the user's own request.
• Self-exclusion request.

Upon account closure, any valid balance will be refunded; however, bonus balances will be forfeited. If the account is closed due to a terms violation, the entire balance may be confiscated.

1bwin is committed to delivering the highest quality of service; however, our liability is limited under certain circumstances.

• Betting Risks: Betting is a risky activity. You place bets entirely at your own discretion, and 1bwin is not liable for any funds lost.
• Technical Issues: We are not liable for any losses resulting from internet disconnection, device issues, or third-party service disruptions.
• Unforeseen Events: Our liability is limited if services are disrupted due to natural disasters, government restrictions, or other unforeseen circumstances.
• Third-Party Links: We are not responsible for the content of any third-party sites linked from our platform.

It is your sole responsibility to comply with the local laws of your place of residence. You are responsible for ensuring that online betting is legal in your jurisdiction.

For any questions, complaints, or disputes, please reach out to us through the channels below.

• Live Chat: Click the chat button at the bottom right of the site — available 24/7.
• Email: support@1bwin.ws — responses are typically provided within 24 hours.
• Help Center: Help Center page for a detailed guide.

For any dispute, please contact our support team first to seek a resolution. We believe that any issue can be resolved through open communication. If the matter cannot be settled through support, it may be referred to arbitration through our licensing authority.